Elite service personnel e-book
This e-book is a short manual designed for those wishing to enhance and tighten their skills within the food and beverage service field.
Ideal for beginners and intermediates as well a valuable guide for all other hospitality staff.
The hospitality industry is unique, fast paced and exciting. At times it is hard work, long hours and time spent away from family and friends. Yet, it can be rewarding at the same time. Whatever you are looking to get out of the industry, be sure to bring your A-game. This manual will help guide, support and teach you some fundamentals necessary to succeed in a service position.
WHAT WE COVER: 45 pages
Service principles, techniques and protocols:
Food service management and organisation
Styles of service
Communication
Service roles, mise en place, the brief
Standard Operating Procedures
Personal presentation and appearance:
What is personal presentation exactly
Areas of presentation
Dress for success
Event management:
What is event management?
Event planning and organisation guidelines
Design your own event
This e-book is a short manual designed for those wishing to enhance and tighten their skills within the food and beverage service field.
Ideal for beginners and intermediates as well a valuable guide for all other hospitality staff.
The hospitality industry is unique, fast paced and exciting. At times it is hard work, long hours and time spent away from family and friends. Yet, it can be rewarding at the same time. Whatever you are looking to get out of the industry, be sure to bring your A-game. This manual will help guide, support and teach you some fundamentals necessary to succeed in a service position.
WHAT WE COVER: 45 pages
Service principles, techniques and protocols:
Food service management and organisation
Styles of service
Communication
Service roles, mise en place, the brief
Standard Operating Procedures
Personal presentation and appearance:
What is personal presentation exactly
Areas of presentation
Dress for success
Event management:
What is event management?
Event planning and organisation guidelines
Design your own event
This e-book is a short manual designed for those wishing to enhance and tighten their skills within the food and beverage service field.
Ideal for beginners and intermediates as well a valuable guide for all other hospitality staff.
The hospitality industry is unique, fast paced and exciting. At times it is hard work, long hours and time spent away from family and friends. Yet, it can be rewarding at the same time. Whatever you are looking to get out of the industry, be sure to bring your A-game. This manual will help guide, support and teach you some fundamentals necessary to succeed in a service position.
WHAT WE COVER: 45 pages
Service principles, techniques and protocols:
Food service management and organisation
Styles of service
Communication
Service roles, mise en place, the brief
Standard Operating Procedures
Personal presentation and appearance:
What is personal presentation exactly
Areas of presentation
Dress for success
Event management:
What is event management?
Event planning and organisation guidelines
Design your own event